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AFTER HOURS EMERGENCIES:

  • For Health & Safety Emergencies, Contact 911.

  • For Gas Leaks or Power Outages, Contact PG&E at 1.800.743.5000

  • For Repairs, Contact your Resident Manager or Premium Properties at 510.594.0794 x 1


  • NOTE: After Hours Repair Items are those that absolutely CANNOT wait till the next business day, such as a major water leak.

    After Hours Lock Out Key Service is not available.

    If you have misplaced your keys or locked yourself out, please come by our office during normal business hours. If you need access during after hours, you will need hire, at your own expense, a locksmith.


    Maintenance Request

    * Denotes required fields
    Date : * Name : *
    Address : *  Unit #: *
    Phone # : Alternate Phone # :
    Email : *
    Does Premium Properties have permission to enter the unit while you are not there to perform this maintenance request?
    *
    Convenient Schedule for Repairs & Special Instructions
    Do you have a pet? * Yes No  
    If Yes, please specify types and quantities
    Note: Dog(s) must be put in a kennel or otherwise removed from the premises for maintenance to be performed. In the event a maintenance person arrives and the dog is not removed or kenneled, the service call will be cancelled and the Resident will be assessed $50.
    Maintenance Items:
    Please itemize and be as precise as possible, i.e. "My left rear stove burner is not working"
    When did the problem start?
    Date : * Recurring Problem: Yes No  
    Details:
     
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